Mr Hockey
Well-Known Member
- First Name
- David
- Joined
- Jul 10, 2021
- Threads
- 8
- Messages
- 45
- Reaction score
- 10
- Location
- 33548
- Vehicles
- 2021 Taycan 4S
- Thread starter
- #1
Need confirmation - are the replacement plugs available and is the software update for the chargers also available ?
One dealer had me bring in the car and charger a couple of weeks ago because they insisted the replacement cables were available. They didn;t do the replacement after all and claimed the cable wasn't available, after all. I called the parts manager who advised they got it wrong initially and they mistook a different recall for mine. Not sure how many charger recalls Porsche has but it sounds like there may be 6-7 based on the conversation, each with different replacement cables ?
For curiosity sake, I called another dealer who insists the replacement cables are available and just need to be ordered. I'm scheduled to get the work done in a couple of weeks. However, I cannot get that dealer's service team to return my call to confirm they are actually correct as to availability. Hate to waste yet another day going to Porsche for work they don't do.....
Does anyone know for sure ?
PS - I do have the dollar compensation. Was about to order a replacement charger when the call came in that cables are available. So., holding off purchasing a new charger for the minute...
One dealer had me bring in the car and charger a couple of weeks ago because they insisted the replacement cables were available. They didn;t do the replacement after all and claimed the cable wasn't available, after all. I called the parts manager who advised they got it wrong initially and they mistook a different recall for mine. Not sure how many charger recalls Porsche has but it sounds like there may be 6-7 based on the conversation, each with different replacement cables ?
For curiosity sake, I called another dealer who insists the replacement cables are available and just need to be ordered. I'm scheduled to get the work done in a couple of weeks. However, I cannot get that dealer's service team to return my call to confirm they are actually correct as to availability. Hate to waste yet another day going to Porsche for work they don't do.....
Does anyone know for sure ?
PS - I do have the dollar compensation. Was about to order a replacement charger when the call came in that cables are available. So., holding off purchasing a new charger for the minute...
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