App issues return

[grahamtparker1979]

After a nightmare first month with the car in July where I ended up needing a new computer fitted , all was going fine until this month !

now theft mode was activated and is “stuck” no one can de activate

I can’t log in ! (Tells me incorrect password even though it isn’t)

my car hasn’t been able to connect to the Porsche server all month

Anybody have recent similar issues and any advise appreciated?!

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[NC_Taycan]

So here's an update on my situation. Brief history. Oct 11 my 12V battery died. Since then I have been unable to log into the car with my Porsche ID and the car has not updated any status on the Porsche servers. The Taycan specialist at my dealer pulled the OTA Communications Module (or OTA Control Module) and found it had latched itself in a state similar to the state prior to customer delivery, however it could not get out of this state so he replaced it. After replacement, I am able to log in to the car with my Porsche ID but I still have problems with my Porsche ID (can't complete the checkout process so can't accept terms and conditions so none of the Connect services in the car work). Anyway, for those of you with both of these symptoms (no update of data to Porsche servers, can't log in with known good Porsche ID), ask your dealer to check out if the OTA Communications Module (OTA Control Module) is good or latched into a bad state similar to pre-delivery.

 

[TVL]

So here's an update on my situation. Brief history. Oct 11 my 12V battery died. Since then I have been unable to log into the car with my Porsche ID and the car has not updated any status on the Porsche servers. The Taycan specialist at my dealer pulled the OTA Communications Module (or OTA Control Module) and found it had latched itself in a state similar to the state prior to customer delivery, however it could not get out of this state so he replaced it. After replacement, I am able to log in to the car with my Porsche ID but I still have problems with my Porsche ID (can't complete the checkout process so can't accept terms and conditions so none of the Connect services in the car work). Anyway, for those of you with both of these symptoms (no update of data to Porsche servers, can't log in with known good Porsche ID), ask your dealer to check out if the OTA Communications Module (OTA Control Module) is good or latched into a bad state similar to pre-delivery.

Had the 12v battery issue today, now the Porsche Server isn’t able to connect to my car...
Guess these things are related...

 

[feye]

About every week I get kicked out of my profile:

Usually happens when I am in a tunnel. Music stops playing and starts with new playlist. Know issue?

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