CPO - Extended Warranty High Voltage Battery Defect Coverage

[RR_]

Greetings Everyone,

I am planning to buy a 2020 CPO Taycan 4S and I found the right spec. The car has roughly 2 years left on the factory high-voltage battery (HVB) warranty which is 160,000km/8 Years . The dealership is stating that even if I buy Porsche Approved warranty beyond 2028, HVB is not covered. However Porsche Canada and Porsche International both state:

"The Porsche Approved Warranty covers technical defects in all parts of the following components: engine | fuel and cooling system | drivetrain and transmission | suspension and steering | braking system | heating and air conditioning | electrical system | bodywork | xenon and LED lights | high-voltage battery."

However there some exceptions. For that it states:

"Components that are not covered by the warranty when repaired due to aging or normal wear and tear include:
wiper blades | tires | brake pads and discs | shock absorbers | clutch discs and pressure plate | drive belt including deflection and tensioning roller | spark plugs | batteries, including high-voltage battery and wheel electronics (TPMS) | expansion tank PDCC | refrigerant | all bulbs (except xenon and LED lights) | all filters | fluids, oils and grease."

My main concern is failing battery modules or "electrical system errors". Not sure if failing modules fall under normal wear and tear or HVB defects. The dealership hasn't been able to give me a clear answer.

Has anyone come across this scenario recently?

Thank you.

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[SoccerMan94043]

General consensus around here is that, with the software monitoring they've added, they'll say any issue are due to age (not covered) and not a defect.

 

[RR_]

Thank you.

But, can’t they just say that for any part of the car e.g. the engine malfunction on a gasoline car being normal wear and tear. quite misleading I would say.

 

[Gkwan]

Thank you.

But, can’t they just say that for any part of the car e.g. the engine malfunction on a gasoline car being normal wear and tear. quite misleading I would say.

As @SoccerMan94043 mentioned, this is just the consensus/interpretation around here.

Coming myself from a family of (French) lawyer, I actually think such interpretation would be an "abusive" definition of "wear and tear".
However, even if I was right on the principle, it might be very difficult to "make it real" if Porsche is unwilling to comply. It then takes a legal fight, which few people are willing (or capable) to take on, unless the European authority takes a look at it.
But that's a lot of "ifs", so I wouldn't bet on it, for now.

I'd rather wish Porsche would encourage a healthy & performing aftermarket for battery replacements which would allow upgraded technology (new chemistry, more cycles, more range etc), ie they would allow the big elephant in the room (changing the whole battery) to become an investment & very strong point, instead of being the damocles's sword it is right now.
It's really a philosophy they should think upon, they wouldn't loose any turnover and would instead gain a lot in image, being enablers of a drastic change, and driving a whole ecosystem by their leadership.
Just my thoughts

 

[RR_]

I completely agree with what you are saying. I called Porsche North America to get an answer on this as well and they simply said we will review this case by case and it’s up to the dealership discretion on what would be considerd “wear and tear” and what would be a defect.

I think if Porsche was more precise about the coverage, the depreciation problem and the anxiety people have with EV batteries will be reduced.

 

[Gkwan]

Exactly, I wish they'd hear their customers, and realize they also need new customers (like me lol)

we will review this case by case and it’s up to the dealership discretion on what would be considerd “wear and tear” and what would be a defect.

total BS from legal point of view, I don't know who answered you this, but in my experience it's a typical "sales guy who doesn't want to admit he doesn't know" kind of answer, stupid if you ask me.

 

[RR_]

It’s a pity this has to be this way. It’s a wonderful car to drive and loved every minute of it.

I’ve had two Taycan’s already(leased) and they had been fairly reliable. I like it enough that I am deciding to buy one with the spec I really want and taking the risk on the HVB defect coverage. Hopefully, it will go well.

 

[Gkwan]

It’s a pity this has to be this way. It’s a wonderful car to drive and loved every minute of it.

I’ve had two Taycan’s already(leased) and they had been fairly reliable. I like it enough that I am deciding to buy one with the spec I really want and taking the risk on the HVB defect coverage. Hopefully, it will go well.

same here, I love my MY20 Turbo, it's a very good car, just a pity that some key aspect have not been managed better by Porsche, hence the thought of switching to a J1.2
Anyway if you buy or lease one new no worries with that, but even a used 5 or 6 years old model for minimum investment is ok, it's what I did, still have 3Y battery warranty, 91% SoH and 3Y Porsche approved warranty so I'm not worried, I can resell it without too much loss if I do switch to a J1.2

 

[Fish Fingers]

Porsche defining normal 'wear and tear' on a battery would be quite interesting.

Water ingress?
Frequent fast charging?
High mileage?
Failed modules?
Long periods at high charge?
Long periods at low charge?

I don't see what you can do to a battery really that doesn't come back to it being Porsche's liability - other than damage from driving over things that physically damage it (the 3mm scenario)?

 

[Mbm]

I spoke with my dealer this morning and they said that the extended warranty will cover the hv battery if it fails. What it does not do is cover the battery for degradation (70%) as the original 8 year warranty does.

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