Service cost

[Midlifecrisis]

You lose warranty if the services of the car aren’t done at Porsche -in Europe. ?‍?

I don’t think that is now correct. I am not sure exactly what the rules are but I don’t think you MUST use a franchised dealer to maintain your warranty. Having said that, I think you would struggle to find anyone else who would agree to service a Taycan

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[Midlifecrisis]

^ see here
https://www.whatcar.com/advice/owning/must-servicing-be-done-by-a-franchised-dealer/n19275

 

[Clive]

Are you saying what line items are performed as part of the service is a secret from customers?!? I've owned a number of cars, including Porsche a while back, and what the service included was never a secret. When did that change?

when they clearly had to start making up stuff to do on cars that require very little servicIng it seems !

today I’m told they change brake fluid in the price …… despite my service documen saying that’s a 2 yr job (car is 13 months old) and the fact it’s still on its first set of pads inspected at 15% wear !

 

[Clive]

Car needs a 4 wheel alignment………… wait for it ………….. £720

utter pee take, it’s having the windscreen replaced due to a stone chip / crack, they say the alignment is part of that replacement as well as sensor calibration

this surely is nonsense ?


anyone want to buy a 1 year old Taycan turbo I loved the car until this week !

 

[Clive]

Sounds like another case of some internet trolls to me. If you can get tires cheaper than Porsche, then go get them. Who is stopping you? Porsche does not care where you get your tires from. Calling people things and being mad that they chose to buy a Taycan already dismisses the credibility.

not at all surprised about the tyres, would of course get them from other suppliers

little choice on service if you want the right stamp in the book - resale suicide not to have opc service history

it’s kind of blackmail really

 

[Clive]

You can expect premium running costs from Porsche it has always been the same. Think you are doing the right thing in choosing a cheaper alternative if the numbers are prohibitive for you.

i‘ve ran Porsche cars for years including GT models

service always seemed good value

 

[jontybutts]

Obviously Polestar owners have a different view of good value.

 

[Jonno1234]

I ordered a ct4s. Lovely car. Several test drives,so I know exactly what I'm talking about. Cheesed off when found out service is 1k plus for not a lot really, but sort of accepted the whole "Porsche premium " bit. Having ordered the ct4s I decided to dive deeper into the subject. J1 platform, development, batteries etc. Discovered that Audi e tron gt has same j1 platform,as I'm sure most of you know. Drivetrain etc is the same. OK. Fine. Audi charge £450 for a service, however. Properly cheesed off now, I'm afraid. Had a couple of test drives of the gt and being a mere average driver I could discern only slight differences in the handling of the vehicles. Anything else was a question of taste.
Should I change ? No, I thought.But after several attempts to get Porsche to break down their ridiculous service charge (and being totally ignored) , I decide the only properly appreciable real world difference between the ct4s and the gt is utility ie boot space.
That conclusion simply then led to the decision that I wasn't gonna be paying a porsche premium where its not porsche proprietary technology and there's an excellent (and better looking to me)alternative.
So no, not lack of funds. Just not prepared to lay back and spread my legs for a company that can't be bothered to explain itself and seems to think of its customers simply as an asset to be taken advantage of.

 

[Nipri]

When I had my Jaguar I Pace first serviced @ 22000 miles , the cost was £199.00.

 

[smoothound]

When I booked my Turbo slot (UK) a couple of weeks ago, I asked about servicing explaining that the Porker service plan at £2K+ over 4 years was a rip off (as per Porsche UK website) - Could he confirm the price was real ..... what it covered...... and how much over 3 years (one service)? -

He checked with his office - and his face was a picture...... '2K' he confirmed - that is a rip off! .....and went on... 'it's only 2 inspections, a filter and brake fluid change in the second year...... 'evs take far less maintenance than combustion engined car'. He was genuinely appalled.

He suggested to just use ad-hoc 'menu' servicing - but could not quote a price there and then - He was sure it would be far less that the contract...

(smacks of trying to hide his embarrassment)

I don't call £825+ for one service a lot cheaper than 2K for 2 services..!

disgusted!

 

[ptilley42]

First of all if you can afford a new Taycan your probably not on the bread line but that does not mean that being “ripped off “ is acceptable either

Cannot comment on US but in Europe (EU) and UK car companies cannot refuse to honour a new car warranty simply because a car has been serviced elsewhere. It’s all part of an agreement called the European Union Block Exemption legislation, which has been active for many years and which, even though the UK has now left the EU, still stands.

But you have to adhere to schedule, which on a Taycan is more or less a look over .

Not having a look over done by Porsche UK for £2300 but by an independent is hardly going to devalue the cars future value.

How can they possibly charge at that level. it is insulting people’s intelligence when you look at the list of what they do.

What hourly rate are they charging? It’s got to be close to £1000 per hour.

I believe in Europe service costs are typically less than 400 euros

 

[ptilley42]

You lose warranty if the services of the car aren’t done at Porsche -in Europe. ?‍?

No you dont , thats illigal uunder EU and UK law.



It’s your choice when it comes to selecting where your car is going to be serviced and by whom. As well as being required to offer at least a two-year unlimited mileage warranty on all their new cars – regardless of any change of ownership – car makers in the UK cannot force a buyer to have their vehicle serviced by their official dealership network.


And that means they also can’t refuse to honour a new car warranty simply because a car has been serviced elsewhere. It’s all part of an agreement called the European Union Block Exemption legislation, which has been active for many years and which, even though the UK has now left the EU, still stands.


However, manufacturers do have the right to set a servicing schedule for their vehicles, which must be adhered to. So, if you do choose to turn your back on the main dealer and go instead to an independent engineer or mechanic, make sure you have your service book stamped, ensure you keep records of any work you have had done and insist that approved parts and lubricants are used in any repairs, in line with the manufacturer’s guidelines.


“Nothing much has changed in respect of the Block Exemption regulations, even though the UK has now left the EU,” says a spokesman for the Society of Motor Manufacturers and Traders (SMMT). “And to be honest, we don’t see anything changing in that respect for the foreseeable future.


“It’s important that you follow the manufacturer guidelines concerning service intervals, such as one year or 10,000 miles, and you must use the approved parts. But otherwise, you can’t be forced to use a dealer’s workshop for your car’s service.”

 

[smoothound]

If service costs at dealers on the continent are less than 400 as has been suggested (would need to verify) - compared to UK service costs of well over 800 ad-hoc. ....and even a 1000+ in a contract. ............

It could be a nice cheap weekend away, to cross the channel and get the servicing done there - and use the saving on Chunnel crossing plus nice hotel for a couple of nights.

Would be all the sweeter knowing that the rip-off UK dealers had 'cut their own noses off' ..... And would also maintain a Porsche service record.

Just a thought.

 

[Pozuelo]

Mine is due for 30,000km service Tuesday morning. Will inform how much and what is done after pickup hopefully Wednesday.

 

[smoothound]

Mine is due for 30,000km service Tuesday morning. Will inform how much and what is done after pickup hopefully Wednesday.

That would be very helpful to compare Spain to UK rip-off - thanks!

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