I don’t know when it finished. So I can’t say how long it actually took. But I don’t need my car between midnight and 9 AM anyway (for the most part). I’m semi retired.
I agree with you! My dealer did the update 2 weeks ago and never told me the time to charge my car would be twice as long. I received a letter from Porsche today stating the 50% reduction. I also never received an update to the manual per the letter. I emailed my service advisor and he said I could change the settings on the charger but Porsche does not recommend I do so. I would support a class action lawsuit. First there are plenty of law firms that would do this and it takes very little time to initiate. Large corporations only respond when sued. LG sold defective refrigerators for years and not until 2021 after a class action lawsuit did they compensate and fix the problem. Porsche is no different. Why should we accept a defective product and not force the company to fix it.? When the last time Porsche did the right thing without being forced by the gov’t or a lawsuit to do so?
This is a dumb idea. It will rage on for years. Lawyers will get rich and we'll see a $5.00 check. Just get yourself a better charger and move on.
Lawyers: If you're not part of the solution, there's plenty of money to be made in prolonging the problem.
As you said, the customers will see a token amount after years, however, the cost to the company being sued is not insignificant if they lose. The primary usefulness of a class action lawsuit is to discourage the company from screwing the customer again. Perhaps it would prevent Porsche from contemplating something like a notice and a warning sticker such as "you can use the sport and sport plus modes, but Porsche discourages its use" as a solution to some drivetrain or battery problem.
And Porsche will just pass the cost onto the customer. We could sleep well knowing that a few bucks of the price of our next Porsche went to some ambulance chasing plaintiffs lawyers.
Not all class action lawsuits result in $5 remedies so get your facts correct. What Tom was advocating was getting Porsche to fix the defective charger. E.G the LG class action took 2 yrs, never went to court resulted in owners getting 10 warranty extend up to $3200 for loss food. However, there is sn easier way to get Porsche to replace the Mobil charger issue. Ask dealer to file a warranty claim. When it’s denied request arbitration. If you have the smarts you do not need a lawyer for arbitration
Porsche owner entitlement?! Jesus dude - they sold a virtually useless $2500 charger! Yea, I guess I do feel entitled to have it work or be replaced! As would any car owner; Porsche, GM, Hyundai or any make. Your mentality is Wacked!
Good points, however the difference here is we are dealing with doubling the time to charge our cars at home so this will be an on going issue. I understand how some may feel starting a “fight” is not worth their time. However, others feel that Porsche should remedy the issue. Therefore I will initiate the action to see if I can force Porsche to remedy the issue for all owners. I am experienced doing this and happy to take the time to see what can be done thru warranty claim then arbitration.
Quick dose of reality. You paid $2500 for something you could buy for $700 from any number of manufacturers. Now it works less well. Charging your $150,000 car. Doesn’t seem like the end of the world to me, but I’ll dig out my pitchfork and join you in Stuttgart if it really matters to you.
And how would you feel if she actually knocked off your side mirror which cost you $2500 to fix? You had no damage but if you did, wouldn't you have escalated?
