Need a Class Action Lawsuit - Porsche Mobile Charger

[daveo4EV]

Before you yell BS read the manuals. All that I have stated is clearly spelled out in writing . They even have a french version. Clearly everything I am stating applies to the mobil charger not the fast chargers thru out the usa and Europe. Pg 3 of mobil charging manual "only use e.g. supply and vehicle cables that have been approved and supplied by Porsche"
Pg 7 of the manual Selecting

You guys cant read : I am only speaking of the mobile charger supplied by Porsche not public charging stations. The entire threat is re the mobil charger. Read the manuals
" The maximum achievable charging power is up to 9.6kw

they also let you use non-Porsche non-fast chargers - burden of proof is on them to prove an external AC power source damaged the battery.

in fact my Taycan prior to delivery was charged by a non Porsche AC charger - it's all the dealerships have installed

it's BS clause and wouldn't last the duration of the first meeting if they pushed back.

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[Scandinavian]

Before you yell BS read the manuals. All that I have stated is clearly spelled out in writing . They even have a french version. Clearly everything I am stating applies to the mobil charger not the fast chargers thru out the usa and Europe. Pg 3 of mobil charging manual "only use e.g. supply and vehicle cables that have been approved and supplied by Porsche"
Pg 7 of the manual Selecting

You guys cant read : I am only speaking of the mobile charger supplied by Porsche not public charging stations. The entire threat is re the mobil charger. Read the manuals
" The maximum achievable charging power is up to 9.6kw

I agree that is stated in the manual, but that applies yo the PMCC and its cables. In other words you should not try to rewire a different cable to the PMCC than what Porsche have supplied. Nothing yo do with the warranty of the main battery.

That is the text that I would like to see. But nothing that I have found.

 

[Scotty]

Lol talk about trying to shoot the messenger . I sent and email to Porsche outlining the issues and I just received a phone call from the service manager.
1. Porsche did reduce the amps on the charger from 40 to 20 amps due to the fact there is a risk the socket will melt if using 40 amps
2. Porsches stated I can change the setting in the charger back to 40 amps but there is a risk the socket will melt. In which case they will replace the socket under warranty. They again stated they do not recommend this.
3. Porsche is working on a fix with no stated date. I stated then Porsche needs to notify all owner's they will receive new cables when released. Told in order to get them to do this probably need to file a lawsuit ( not worth time agree) However, I will pursue arbitration claim .
4. The mobile charger is covered under the 4 year warranty by Porsche.
5. Service manager confirmed if I used a 3rd party mobile charger it violates what is stated in the manual. If my battery damaged Porsche can potentially deny the warranty - do you want to really take this chance. The dealers response to this question is don't tell them you are using a 3 rd party mobile charger . lol not a good idea if it ever goes to arbitration or court . Perjure yourself to enforce warranty - now thats not good advice.

Guys try not to get so angry at me for just trying to get the facts and resolve for all of us. The goal is not to have to wait twice as long to charge our cars at home. Again I am only talking about the mobile charger not public stations

 

[daveo4EV]

Service manager confirmed if I used a 3rd party mobile charger it violates what is stated in the manual. If my battery damaged Porsche can potentially deny the warranty - do you want to really take this chance. The dealers response to this question is don't tell them you are using a 3 rd party mobile charger . lol not a good idea if it ever goes to arbitration or court . Perjure yourself to enforce warranty - now thats not good advice.

ROFL I'll tell this to my service manager next time they plug into the ClipperCreek they have at the dealership

this means nothing - it just shows how clueless they are about EV's

Porsche can say anything they want in the warranty - good luck enforcing that when the dealership's use non-Porsche equipment to charge their hybrids and EV's.

wow - this is really really bad for porsche that they can't make a reliable EVSE and it will void the warranty to use someone else's EVSE…kinda sucks to be a Porsche customer don't it.

 

[daveo4EV]

Lol talk about trying to shoot the messenger . I sent and email to Porsche outlining the issues and I just received a phone call from the service manager.
1. Porsche did reduce the amps on the charger from 40 to 20 amps due to the fact there is a risk the socket will melt if using 40 amps
2. Porsches stated I can change the setting in the charger back to 40 amps but there is a risk the socket will melt. In which case they will replace the socket under warranty. They again stated they do not recommend this.
3. Porsche is working on a fix with no stated date. I stated then Porsche needs to notify all owner's they will receive new cables when released. Told in order to get them to do this probably need to file a lawsuit ( not worth time agree) However, I will pursue arbitration claim .
4. The mobile charger is covered under the 4 year warranty by Porsche.
5. Service manager confirmed if I used a 3rd party mobile charger it violates what is stated in the manual. If my battery damaged Porsche can potentially deny the warranty - do you want to really take this chance. The dealers response to this question is don't tell them you are using a 3 rd party mobile charger . lol not a good idea if it ever goes to arbitration or court . Perjure yourself to enforce warranty - now thats not good advice.

Guys try not to get so angry at me for just trying to get the facts and resolve for all of us. The goal is not to have to wait twice as long to charge our cars at home. Again I am only talking about the mobile charger not public stations

if this is correct then Porsche is saying we can not use any of the charger's shown on this map with out potentially voiding the warranty on my Vehicle

if that's true I'm returning the Taycan under the lemon law…

 

[Jhenson29]

5. Service manager confirmed if I used a 3rd party mobile charger it violates what is stated in the manual.

…and then what about a 3rd party non-mobile EVSE? I have a 3rd party hard-wired 18kW EVSE. I have the 19.2kW on-board AC charger and Porsche had no 19.2kW EVSE at the time I purchased.

So, is mine exempt because it isn’t “mobile”. And how is that really any different than a mobile one?

Sorry, not trying to shoot the messenger, but it really makes no sense. The only way a 3rd party mobile EVSE could do harm is if you threw it at the car.

And, I haven’t looked into it really, but I vaguely recall that the battery warranty is a US requirement on the manufacturer, not just Porsche’s good will. In which case Porsche may not be free to set their warranty terms on it in the first place. I don’t know. Again, only a vague recollection, so maybe someone else can comment more or correct me.

 

[Scotty]

…and then what about a 3rd party non-mobile EVSE? I have a 3rd party hard-wired 18kW EVSE. I have the 19.2kW on-board AC charger and Porsche had no 19.2kW EVSE at the time I purchased.

So, is mine exempt because it isn’t “mobile”. And how is that really any different than a mobile one?

Sorry, not trying to shoot the messenger, but it really makes no sense. The only way a 3rd party mobile EVSE could do harm is if you threw it at the car.

And, I haven’t looked into it really, but I vaguely recall that the battery warranty is a US requirement on the manufacturer, not just Porsche’s good will. In which case Porsche may not be free to set their warranty terms on it in the first place. I don’t know. Again, only a vague recollection, so maybe someone else can comment more or correct me.

Again this only applies to mobile chargers at home. Chances are this will never be an issue and one could challenge it if Porsche ever asserted it. But better to aware of it. The reality Porsche used to part of VW and we all know how VW lied and cheated on emissions etc. so I don’t trust anything Re Porsche’s claims. Btw why didn’t the dealer inform me re adverse affects of up date. Instead they just said charger needed to updated. No mention of over heating etc

 

[Jhenson29]

Again this only applies to mobile chargers at home.

I feel like you’re stating that as if you think it makes any sense.

But it doesn’t.

Why would hardwiring a 3rd party EVSE at home be different?

Why would buying a 3rd party mobile EVSE and using it at my neighbor’s house be different?

The manual states to use manufacturer tested/approved cables, but it doesn’t say not doing so voids the warranty.

A service manger telling you it voids the warranty is not credible enough for me either. Dealerships tell people all kinds of wrong info about EVs. I was told optioning the 19.2kW charger required adding the 9.6kW PMCC at my time of order (but I knew better…). Then I was told that a non-Porsche EVSE could cause warranty issues. But when pressed on how ridiculous that was, they backed off of that position also.

I think the warranty may say damage from non-approved electrical accessories is not covered, but that’s not the same as an all out void from any installation or use. And as stated, unless thrown………..

If you have other more specific information to the contrary, then I’ll review it.

 

[Scotty]

I feel like you’re stating that as if you think it makes any sense.

But it doesn’t.

Why would hardwiring a 3rd party EVSE at home be different?

Why would buying a 3rd party mobile EVSE and using it at my neighbor’s house be different?

The manual states to use manufacturer tested/approved cables, but it doesn’t say not doing so voids the warranty.

A service manger telling you it voids the warranty is not credible enough for me either. Dealerships tell people all kinds of wrong info about EVs. I was told optioning the 19.2kW charger required adding the 9.6kW PMCC at my time of order (but I knew better…). Then I was told that a non-Porsche EVSE could cause warranty issues. But when pressed on how ridiculous that was, they backed off of that position also.

I think the warranty may say damage from non-approved electrical accessories is not covered, but that’s not the same as an all out void from any installation or use. And as stated, unless thrown………..

If you have other more specific information to the contrary, then I’ll review it.

Email Porsche ask them to confirm using non approved cables and mobile chargers not made by them will under no circumstances void the battery warranty. Let us know what the response is. Make sure you state you are not referring to energy amer etc fast charging stations. We await the response they give you

 

[daveo4EV]

Email Porsche ask them to confirm using non approved cables and mobile chargers not made by them will under no circumstances void the battery warranty. Let us know what the response is. Make sure you state you are not referring to energy amer etc fast charging stations. We await the response they give you

here is the question:

Will using Charge Point public EV chargers at my local mall void my EV's battery warranty.

ask them that.

 

[Jhenson29]

Email Porsche ask them to confirm using non approved cables and mobile chargers not made by them will under no circumstances void the battery warranty.

Why would I do that if that’s not even what I said? I didn’t say “under no circumstances”. I said I believe they say “if damage results from use” and not strictly any installation/use by itself. And, I just also believe that’s somewhere between not likely and not possible.

Any why are you making claims and then burdening me with their proof? That’s also not how this works.

We await the response they give you

Well, you’ll be waiting a long time as I have no interest to do any such thing.

 

[tomdfw1]

Just curious - when did you get your Taycan and your Mobile Charger Connect? I haven’t received this message, and don’t know if it applies to me.
One thing is certain though, if ANYONE pays extra for something to get better performance (car or charging or whatever) and then the company you bought it from says that it will no longer give you that extra performance that you paid extra money for, they MUST ABSOLUTELY give your money back!!

I took delivery in Nov 21...

 

[tomdfw1]

But give a number. How much in $ were you hurt.

Ever heard the term "Time is Money"? Want to put a $ amount on it beyond this...just give me a full refund of the defective product!

 

[Jhenson29]

Is that a fight you'd want to wage?

Oh yes. I couldn’t give a shit less about the PMC+ or PMCC…but this one? Yes. I’d do it for the fun of it. I’d love to hear the exact way in which a non-Porsche EVSE damaged my battery.

I’m trying to make something up right now and…I’m drawing a blank. I’ve got nothing.

I can already tell you I’d get thrown out of court because I wouldn’t be able to stop laughing at everything that came out of their mouth.

 

[tomdfw1]

Exactly this.

It's absolute bullshit that the charger performs half as well as it's supposed to. Especially so for the folks who bought the expensive model with touch screen.

But time/stress/sanity has value too. I haven't thought about this crap charger at all since I replaced it, save for the forum posts about it.

I hope the statement that third party mobile chargers may invalidate your warranty. Does Porsche endorse any other mobile chargers beyond their own?

This would be a fight I would truly hate to have if one of these third party chargers damages my car and invalidates my warranty.

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