Octopus energy now supports Porsche for intelligent tariff.

[rb33gl]

I can't get my head round it, it seems I set timers/profile in car/app with intelligent charging, often the intelligent charging will go beyond the preferred charging profile set, when it does this it seems to completely overwrite the timers/profile. There is a profile called "Enode" I changed this to "Home" and it changed it back to Enode. Can't help thinking octopus is somehow overwriting profiles/timers? Not the end of the world but have to reset timers everyday. Would switching off intelligent charging work and just set timer for 11.30pm-5.30am in car?

You have to allow the Intelligent part to take over charging. Set your charger to 'plug and charge' (ie like a dumb charger) and remove any profiles on the car except the Enode one (this is what Octopus sets up on the car).

When you plug the car in, it may start to charge. But Octopus will detect this (if it's in the non-cheap rate period - 11.30pm to 5.30 am in my case) and stop the charge (so you don't pay at the higher rate).

Keep an eye on the Octopus app. After about 5 minutes it will send you a note saying it has mapped your charge for the off peak period.

Note Octopus say the 11.30pm-05.30am window is the time that we can aim to Smart Charge your car within. Smart Charging often results in multiple charges throughout the evening, with some charges happening outside the off-peak window (don’t worry, as long as you don’t bump charge you’ll always be on the off-peak rate).

Sponsored

 

[AdamT]

You have to allow the Intelligent part to take over charging. Set your charger to 'plug and charge' (ie like a dumb charger) and remove any profiles on the car except the Enode one (this is what Octopus sets up on the car).

When you plug the car in, it may start to charge. But Octopus will detect this (if it's in the non-cheap rate period - 11.30pm to 5.30 am in my case) and stop the charge (so you don't pay at the higher rate).

Keep an eye on the Octopus app. After about 5 minutes it will send you a note saying it has mapped your charge for the off peak period.

Note Octopus say the 11.30pm-05.30am window is the time that we can aim to Smart Charge your car within. Smart Charging often results in multiple charges throughout the evening, with some charges happening outside the off-peak window (don’t worry, as long as you don’t bump charge you’ll always be on the off-peak rate).

Cheers, very helpful, will give it a go, slightly more difficult than filling up at the petrol station ? that's were I went wrong, I cleared timers and it started to charge straight away so thought it wasn't smart charging....

 

[CALLAWISH]

Anyone had this?

Hi all,

Anyone having problem with the intelligent octopus charging?

When I plug in at 7pm ish, it starts to charge and doesn't stop... I have direct charging off and all profiles are off.

To get the delayed charge/octopus profile into the car, I have to go into the octopus app, press bump charge (even though it already is charging), wait a minute then stop the bump charge.


Anyone else faced this?

 

[kl98cwg]

Intelligent Octopus worked fine for me after switching at the weekend, but then last night it charged the vehicle to 100% despite the 80% charge limit I had set in the Octopus app. I’m pretty sure this was because the car was already at 80% charge as I didn’t use it yesterday.

I’ve emailed Octopus support about this, but in the meantime I’m going back to charging based on settings in the Porsche app rather than Octopus - I found the option to disable in the Octopus app under Accounts & Settings -> Devices -> Device Settings -> Intelligent Octopus -> scroll down and disable Smart Charging (I’m providing that here as it took me a while to find it!)

I don’t think Octopus have quite understood the Porsche timers (well hey, it took me a while when I first had the car and Octopus did show the Taycan as ‘beta’ …): their ‘Enode’ charging profile reflected the 80% I had configured in the Octopus app, but their timer configuration had a target charge of 100%.

 

[rb33gl]

Anyone had this?

I had this on my first two charges. I spoke with Octopus who said if it happens again, unplug and then reconnect the charger. OI should then stop the charge and send you a charging plan.

The third charge I tried worked correctly so I didn't have to do this. The charging plan took 5 minutes or so to come through and then the charge was paused. It went from 44% to 82% overnight. I have it set at 85% in the OI App, but I presume the 6 hour window was insufficient to take it to 85% (even though 6 hours at 7.4kW = 44kWh should have been enough).

 

[Midlifecrisis]

Having moved over to Octopus Intelligent I am happy with their tariff however anyone still looking around might be interested in EON. While trying to pay my final bill with them it looks like their Drive tariff has finally been launched. Cheap electricity (9,5p) from 12.00 - 7.00. Seems good if the rest of the time is "normal" price and 7 hours is a long cheap period. If they had got their act together sooner I might just have gone with this. Probably better than Octopus Go as it is for nearly twice as many hours for the same price

 

[Dcli001]

Anyone had this?

I‘ve had this for the last few nights. I’ve only had the car a couple of weeks and initially it went well, but recently the car just carries on charging during the high peak times and even though the Intelligent Octopus app creates an intelligent map for the evenings charge, it carries on charging. I’ve deleted any timers, profiles etc in both the car app and the charger (im using MyEnergi Zappi 2). I’ve had to create a schedule in my charger to Only charge during the intelligent charge times, but i don’t want to have to do that every night.

 

[rb33gl]

TOP TIP A quick note for anyone registering with Octopus for Intelligent. Make sure they register your Taycan with the correct battery size. When you go through the registration procees in the App, they don't give you an option to choose, so it's quite likely they will not have the spec for your car.

They registered mine with the smaller battery. I couldn't understand why the charging schedule was always undercharging. When I took this up with them they confirmed they thought I had the 79.2 kWh battery. They then updated it for 93.4 and after I went through the registration process, the schedules are now working correctly.

 

[Dcli001]

Same as me,

TOP TIP A quick note for anyone registering with Octopus for Intelligent. Make sure they register your Taycan with the correct battery size. When you go through the registration procees in the App, they don't give you an option to choose, so it's quite likely they will not have the spec for your car.

They registered mine with the smaller battery. I couldn't understand why the charging schedule was always undercharging. When I took this up with them they confirmed they thought I had the 79.2 kWh battery. They then updated it for 93.4 and after I went through the registration process, the schedules are now working correctly.

TOP TIP A quick note for anyone registering with Octopus for Intelligent. Make sure they register your Taycan with the correct battery size. When you go through the registration procees in the App, they don't give you an option to choose, so it's quite likely they will not have the spec for your car.

They registered mine with the smaller battery. I couldn't understand why the charging schedule was always undercharging. When I took this up with them they confirmed they thought I had the 79.2 kWh battery. They then updated it for 93.4 and after I went through the registration process, the schedules are now working correctly.

Same as me, how did you get them to change the battery size?

 

[rb33gl]

Same as me,


Same as me, how did you get them to change the battery size?

Emailed them. This is what they came back with -

We have your battery size information on our system registered as 71.00kWh. I will request for this to be changed for you.

I have restarted the onboarding process for you now, Could you please go onto your app and re-carry out onboarding with the correct powers so it can be updated on our system as well.

 

[AGDunc]

I have also switched over to OI in the last couple of weeks. It was a no brainer for me as I was already with Octopus and I was previously paying ~33p/kWh and am now paying ~31p/kWh peak and 7.5p/kWh overnight.

So far the 'intelligent' charging has worked fine for me, controlled through the Octopus app. However, I noticed lots of people commenting that the profile set by the app is setting a 100% state of charge level instead of the level they have requested. The reason for my post is that this makes sense when you consider the way the app splits up the charging schedule. If you look at the app it splits the charge into various phases (I've seen it do up to 5 or 6). The way it appears to do this is by sending the car a different charging profile for each slot, but it only sends one at a time, which it calls "Enode". So, if you were to look at the profile for the first charging slot the app creates in the schedule (say 11:30 - 02:30), it would have a state of charge of 100%. The reason for this is that the charger wants the car to pull as much power as possible in this period. If the state of charge had been set to 80% the car would start to slow the charge as it neared 80%, even though the app is managing that by stopping charge and then continuing it again later. Only the state of charge of the final slot in the schedule will be set to the state of charge you have set. Every other one should be 100%. I hope that makes sense.

I also saw a comment on the pre-heating not being available, and I agree that is inconvenient. My solution to that will be to pre-heat the car manually in the morning via the app. However, I also noticed Porsche controls became available in iOS shortcuts recently so it may be possible to do something smarter using that. The alternative would be to turn off the intelligent charging in the Octopus app and just set my charger to only charger off-peak (I have an easee One, and seems straightforward to configure that). I'm not sure how I'd stop it charging past 85% though, so I need to work that out.

 

[Midlifecrisis]

The alternative would be to turn off the intelligent charging in the Octopus app and just set my charger to only charger off-peak (I have an easee One, and seems straightforward to configure that). I'm not sure how I'd stop it charging past 85% though, so I need to work that out.

Just set the charge times in your EVSE and set the profile in the car to 80% - or whatever you want. You will get a red "not charging" light initially but it will charge fine over night when the EVSE starts supplying power. This is how I am using mine.

 

[CALLAWISH]

Intelligent Octopus worked fine for me after switching at the weekend, but then last night it charged the vehicle to 100% despite the 80% charge limit I had set in the Octopus app. I’m pretty sure this was because the car was already at 80% charge as I didn’t use it yesterday.

I’ve emailed Octopus support about this, but in the meantime I’m going back to charging based on settings in the Porsche app rather than Octopus - I found the option to disable in the Octopus app under Accounts & Settings -> Devices -> Device Settings -> Intelligent Octopus -> scroll down and disable Smart Charging (I’m providing that here as it took me a while to find it!)

I don’t think Octopus have quite understood the Porsche timers (well hey, it took me a while when I first had the car and Octopus did show the Taycan as ‘beta’ …): their ‘Enode’ charging profile reflected the 80% I had configured in the Octopus app, but their timer configuration had a target charge of 100%.

Yes very frustrating. I've e-mailed Octopus today with a request for help as their first response was useless (they asked me if I had signed up for intelligent octopus.....wtf, of course I had).

As per the other responses I have asked them to check my registered battery size too.

 

[kl98cwg]

I’ve given up on Octopus controlling the charging - their support team reckoned that the car was being triggered to charge by ‘something else’, although in the Porsche app I had disabled the profile, removed the timers and double-checked that my Ohme EVSE had nothing configured (and I shared screenshots with them to prove it).

I’m staying with the tariff but have disabled Octopus smart charging and gone back to controlling everything from the Porsche app.

 

[D00notD00d]

I‘ve had this for the last few nights. I’ve only had the car a couple of weeks and initially it went well, but recently the car just carries on charging during the high peak times and even though the Intelligent Octopus app creates an intelligent map for the evenings charge, it carries on charging. I’ve deleted any timers, profiles etc in both the car app and the charger (im using MyEnergi Zappi 2). I’ve had to create a schedule in my charger to Only charge during the intelligent charge times, but i don’t want to have to do that every night.

I have also had this a couple of times using OVO Charge Anytime. Now that Octopus supports the Taycan regardless of your charger, and their standard rate has been reduced closer to the OVO one, I have just switched to Octopus Intelligent. I suspect the problem is the car timer not being reset when charging occurs ‘intelligently’ acRoss multiple periods. Ensuring there is no conflict between the OVO/Octopus App settings and My Porsche seems to be the only ‘user’ control available. That or turning off ‘intelligent‘ in the Octopus app and timing charges for 23:30 - 05:30.
For anyone else switching to Octopus, when adding the Intelligent tariff using their website, the form requires you to input a compatible charger regardless of having a compatible car. They seem unable to recognise and fix that - support kept sending me a link to the same duff form. But their app allows you to say you’re charging using an ordinary 13a plug or a 32a commando plug. So use the app rather than the website to sign up for Intelligent after switching.

Sponsored