Porsche EV long term reliability?

[Gino]

I’m hoping Porsche intends to get to the bottom of all their EV reliability issues over the next few years at most. The brand’s long term integrity is at stake.
if they don’t and expensive vehicle repairs become commonplace then Porsche will become what Jaguar was for many years before Ford bought them and fixed their quality issues…
Jaguar was always known for gorgeous, emotionally inspired cars but that beauty came at the extremely high cost of maintaining any Jaguar.
Porsche must get back to their roots of precision German engineering where reliability is paramount and even though repairs can be expensive they are worth it because they are rare.
Batteries & electronics are my biggest concerns at this point. If they don’t succeed then I won’t be getting another Porsche EV…

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[The Kraken]

I've had around a dozen problems with my Taycan (bought new in 22) and mostly around the electrics, but there also built quality issue. I love driving the car but the reliability really worries me and on top of that service/support from the dealership (Porsche East London) has been shockingly poor. I'm at the point of handing the car back I'm so frustrated with them.

 

[Dabz]

Could be worse, everyone I know who’s bought a Jaguar lately has given it back.

 

[Gino]

Could be worse, everyone I know who’s bought a Jaguar lately has given it back.

Jaguar is not the direction Porsche wants to go. I don’t think Porsche could live with a reputation for making disposable cars even though my dealer’s sales team did tell me you don’t want to hold on to your Taycan after the warranty expires. I’d long term reliability & frequent high repair cost becomes the norm rather than the exception by 2030 when my warranties expire then Porsche/Audi will be in big trouble since they are betting big on EVs. Getting back to high reliability has to be their top priority. I like their chances…

 

[violuma]

my dealer’s sales team did tell me you don’t want to hold on to your Taycan after the warranty expires

On the one hand, they probably have more data than I do.

On the other hand, it would seem that they would have a fairly large incentive to tell you that.

 

[Gino]

On the one hand, they probably have more data than I do.

On the other hand, it would seem that they would have a fairly large incentive to tell you that.

Yes, they only told me this after I finalized the purchase…. Perfect timing to get me thinking about a trade-in for my next Porsche in a few years.
Knowing what I know now about all the growing pains Porsche’s EVs are suffering through & knowing customers like me that fell in love with the Taycan knowing about the nagging Taycan new model type issues every new model introduced goes through but with EVs it adds another level of complexity to identify short term & long term reliability issues. It’s just a matter of time Porsche/Audi/VW figures it out to make their EVs with the same reliability we’ve come to expect in their ICE cars…. Until then, I get to drive one of the most beautiful performance sedans on earth… I felt it was a good bet!

 

[f1eng]

I think that Porsche's normal policy of making their cars repairable long term will also apply to the Taycan.
The question is how expensive it will be to service.
IMO the problem at the moment is a stark shortage of mechanics capable of rebuilding battery assemblies and a shortage of spares too.

It seems to me reasonable to expect battery packs to be servicable and maybe even updateable, though that may depend on the compatibility of the built in charging hardware with new battery chemistry and any software updates.

My biggest concern is electronic control hardware and its continued software support.

I am a music lover and have actually always spent more money on my HiFi than my car and whilst modern DSP electronic speakers are good performance for the money in general the ones I bought are no longer hardware compatible with the latest software. They still work fine with the old software though. They are less than 10 years old whereas my main old fashioned speakers are nearly 30 years old and are still better (but much bigger).

I shall keep my Taycan indefinitely, probably, extending the warranty then seeing how things go.

 

[wilho]

I am a music lover and have actually always spent more money on my HiFi than my car and whilst modern DSP electronic speakers are good performance for the money in general the ones I bought are no longer hardware compatible with the latest software. They still work fine with the old software though. They are less than 10 years old whereas my main old fashioned speakers are nearly 30 years old and are still better (but much bigger).

completely off-topic, but do you have high end Genelecs?

 

[f1eng]

completely off-topic, but do you have high end Genelecs?

Only one, to see what all the fuss is about, I have an 8341 and it is wired in as the centre speaker if I watch a film.

I had considered 8351 and W371 but the 8341 is not so mind blowing I want to get rid of my big setup which still gives hours of pleasure daily.

The DSP speakers I have are Devialet Phantoms from the first production batch about 10 years ago. They are clever and get full frequency response from a relatively (to proper hifi not smart speaker) small cabinet using DSP. They are more convenient to use via a phone or pad which I prefer to stay away from so i don't use them much)

 

[iReminisce]

I understand a lot of the frustration people are experiencing with their Taycans, but I believe this is also a stress test for dealerships to learn how to adapt too. I purchased my Taycan turbo a couple months ago pre-owned and in a month had the red electrical error issue. I had 3 dealerships to choose from, one I knew was sleezy and 2 others with pretty good reputations but pretty far from me. I had my car towed to the one with the SLIGHTLY lower rating because it was a little closer and not as large.

Best decision ever. My car needed a new battery module, and they went ahead and not only replaced the entire battery, but did any open recalls, updated my PCM, and replaced my onboard charger as well. Every part purchase made, I was included in the CC of the email and got text or phone call updates from my service rep every couple days. They also had 2 certified techs onsite so they didn't have to wait for one to be available to come and replace the battery. It took 3.5 weeks which is a lot less than I've heard from some people, and they put me in a 2024 Cayenne that still had plastic wrap on it and my car has been better than ever since.

I think THAT is what I expected when I bought this car, was not just getting a masterful (albeit first generation with expected kinks) vehicle with top tier service. I think the gaps come from dealerships not stepping up to the plate around the world and showing that Porsche is not just about the car, but about the service, and some of these dealerships are not stepping up to the plate and adapting. I am happy I wasn't someone suffering from that. but could definitely see that adding to the frustration.

 

[Caraholic]

I would never suggest owning this vehicle outside of warranty. While I have never agreed with these cars being disposable. Right now Porsche is forcing them to be when they are out of warranty. If anything major happens. The service costs are atrociously high and Porsche needs to fix this. To top this off half the time they don’t know what’s wrong with the car and just randomly replace parts. Hoping it fixes the solution. Which it doesn’t and the car has to go immediately back to the dealer. Outside of warranty this would be painful.

 

[Vim Schrotnock]

I would never suggest owning this vehicle outside of warranty. While I have never agreed with these cars being disposable. Right now Porsche is forcing them to be when they are out of warranty. If anything major happens. The service costs are atrociously high and Porsche needs to fix this. To top this off half the time they don’t know what’s wrong with the car and just randomly replace parts. Hoping it fixes the solution. Which it doesn’t and the car has to go immediately back to the dealer. Outside of warranty this would be painful.

You make a good point here. Who in their right mind would buy a Taycan without some kind of warrantee? You could get a great deal on a $150K car for $75K after a few years, but it's totaled if you need a battery replacement for any reason. I don't think there's much of a pool of buyers willing to take this kind of risk.

 

[wilho]

I understand a lot of the frustration people are experiencing with their Taycans, but I believe this is also a stress test for dealerships to learn how to adapt too. I purchased my Taycan turbo a couple months ago pre-owned and in a month had the red electrical error issue. I had 3 dealerships to choose from, one I knew was sleezy and 2 others with pretty good reputations but pretty far from me. I had my car towed to the one with the SLIGHTLY lower rating because it was a little closer and not as large.

Best decision ever. My car needed a new battery module, and they went ahead and not only replaced the entire battery, but did any open recalls, updated my PCM, and replaced my onboard charger as well. Every part purchase made, I was included in the CC of the email and got text or phone call updates from my service rep every couple days. They also had 2 certified techs onsite so they didn't have to wait for one to be available to come and replace the battery. It took 3.5 weeks which is a lot less than I've heard from some people, and they put me in a 2024 Cayenne that still had plastic wrap on it and my car has been better than ever since.

I think THAT is what I expected when I bought this car, was not just getting a masterful (albeit first generation with expected kinks) vehicle with top tier service. I think the gaps come from dealerships not stepping up to the plate around the world and showing that Porsche is not just about the car, but about the service, and some of these dealerships are not stepping up to the plate and adapting. I am happy I wasn't someone suffering from that. but could definitely see that adding to the frustration.

great, and what was the cost for this operation?

 

[Jasper4S]

Hi all, maybe it is different here in The Netherlands/Europe. But all high costs are covered by insurance. So this is the first vehicle I own where extended warranty is a thing. Even if my battery fails after the 2 year warranty period, my insurance will pay and negotiate the price with Porsche. Worst case for me is that my monthly insurance costs will go from 150€ to 250€ after an expensive repair. So nothing that keeps me awake at night

 

[MrJones02]

These days reliability has gone down for all brands. Some of it due to cars having (too) much tech, but also because they are trying to save a penny on every single part. Many parts are not failing because of actual wear and tear, but because of design-flaws and/or inferior quality to begin with.

Anyway, expensive cars usually mean expensive repairs. It being electric, currently your only way to get things fixed is through a porsche center ... where prices of parts and labour are crazy high.

Owning this type of car outside of (a) warranty is a gamble Im not willing to take.
This goes for pretty much every 100K+ car.

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