Are porsche servers down?

[Al Faromeo]

Everything was back to normal for me earlier this morning.

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[Abdul]

Folks...can anyone help me reset? My app won't connect to car. Have logged out and back in a few times.....still showing readings from 3 days ago from 0104am

 

[ferdiaz]

My car was able to connect today, but what I observed is that Google-based searches in the Navigation didn't return any result.

 

[Dabz]

Mine won’t connect to LTE today and hasn’t done since Saturday

 

[Abdul]

Mine won’t connect to LTE today and hasn’t done since Saturday

Same as me. Feel your pain! Can't get intelligent charging working

 

[Dabz]

Same as me. Feel your pain! Can't get intelligent charging working

Yeh that’s the worst bit - I’m off on a trip tomorrow but can’t smart charge with OVO

 

[Abdul]

Yeh that’s the worst bit - I’m off on a trip tomorrow but can’t smart charge with OVO

If it helps, what I did was remove my car from Octopus app. Made my charger dumb but only allowed it to work between 2330-0530. Working meantime.

 

[Dabz]

If it helps, what I did was remove my car from Octopus app. Made my charger dumb but only allowed it to work between 2330-0530. Working meantime.

Thanks. Sadly OVO don’t give a time slot, you just have to let their app control the charging but it needs connectivity in the car for that. It’s still cheaper to charge at home at full price than charge on the journey, but frustrating to pay double per kWh purely because Porsche’s tech is rubbish

 

[Matt W]

Hi, is everyone back up and running? Mine stopped again at 1am on the 25th Feb and still no connection.

 

[Dabz]

Mines still dead but they think it’s an LTE fault in the car so I’m booked in for late March. Nothing else has sorted it - 12V battery, 2 finger reset, PCM factory reset, still no LtE

 

[Abdul]

Mines still dead but they think it’s an LTE fault in the car so I’m booked in for late March. Nothing else has sorted it - 12V battery, 2 finger reset, PCM factory reset, still no LtE

Mine just came back alive 3 days ago....no intervention from me

 

[Tango22]

Daft question - how do you know you have an LTE issue? Does the Porsche app simply fail to update the current time to show the car is connected? The LTE symbol on my PCM doesn't have a line through it or anything but my car failed to charge again overnight. All it said was 'Charging Error' in the app but in the car in the lower centre screen where the battery charge shows it was grey, not green as usual and there was a swirling 'busy' circle above it.

 

[Abdul]

Daft question - how do you know you have an LTE issue? Does the Porsche app simply fail to update the current time to show the car is connected? The LTE symbol on my PCM doesn't have a line through it or anything but my car failed to charge again overnight. All it said was 'Charging Error' in the app but in the car in the lower centre screen where the battery charge shows it was grey, not green as usual and there was a swirling 'busy' circle above it.

The LTE symbol definitely had a line through it when I had my issues. As soon as that came back, app and charging working fine.

 

[Dabz]

Daft question - how do you know you have an LTE issue? Does the Porsche app simply fail to update the current time to show the car is connected? The LTE symbol on my PCM doesn't have a line through it or anything but my car failed to charge again overnight. All it said was 'Charging Error' in the app but in the car in the lower centre screen where the battery charge shows it was grey, not green as usual and there was a swirling 'busy' circle above it.

I have a line through the LTE symbol and have spent a while on the phone to my OPC going through various things to try to get it going again. The app hasn’t connected to the car since 14th Feb

 

[Tango22]

I've now got a 'Charging port impaired' message for the nearside AC/DC port. Bloody thing refuses to open despite it opening fine last night. That's the same port which was giving me charging issues so perhaps it's related.

Currently charging using the driver side (offside) charging port and it seems to be behaving itself and charging.

Rather annoying.

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