Charging Port Impaired - "Left (or right) charging port impaired" error message

[Fish Fingers]

....... If it were a petrol pump, I would need to stand with the nozzle firmly in the car and without the hose trying to pull sideways.

After a short while it locks in place and is fine.

When I first got the car, it was driving me mad as I was struggling to charge without getting the red charging error light/message.
I even resorted to using a neighbours charger once.....just because it wasn't correctly aligned.

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[W1NGE]

Thx, @W1NGE .
My main concern is why charging didn’t start.

Could be a potentially failing port - I had this a year ago and needed replaced.

 

[B61]

Could be a potentially failing port - I had this a year ago and needed replaced.

Even if it started to work after 2nd attempt?

 

[W1NGE]

Even if it started to work after 2nd attempt?

It ultimately gave up the ghost and failed but could have been for entirely different reasons.

 

[B61]

Will talk with the dealer, but he’s probably going to ask me to bring the car for inspection…

 

[Bognar67]

Sorry to hear of your issue.

I have to say, the more feedback I read on the power charging port covers the happier I am that I saved $640 and went with the standard manual flaps.

I have a manual one - NOT saving from this. Received the same message, red light etc. Spent a week in service, the door-locking motor has been replaced finally. Unfortunately if any of the locking/closing system become wrong, charging will be not allowed on that side, although I could open the flap. Additionally I had this failure on the DC side, so only AC charging was possible. Just got back from a road trip from Germany that time... what about if this happens on the highway where no AC at all...
NOTE: It started like most of you experience. Disappeared the message for days, sometimes for almost a week, plugged in/out and OK, left the car tried again later was ok etc. Before died and did not work at all. This began with a contact fault, sometimes ok sometimes not than brake the motor (door locking or closing one).

 

[Bognar67]

Thx…never happened before.
My thoughts: maybe i should charge before 10% SoC? If battery degrade 10% (my theory since i’m not getting 420km at 100% SoC anymore), is it possible that SoC was too low?

No. I frequently drive below 10% without a charging issue either from 1%. -Of course I charge immediately when reaching these low SOCs.

 

[Speuk]

I just came home with 10%SoC, wanted to charge as usual, red error displayed: charging not possible.
I locked & unlocked the car, tried another (passengers’) port. Same error.
I sit into the car, switched it on, made photos below.
Then, I locked the car again, went into the house, came back after few minutes, tried again…and it started to charge

any ideas?

some more info:
- outside temp +12 C
-battery temp: 22 C
- Last trip: 123km, 52km/h, 22,6kwh/100km

I find I have to insert the charging plug dead square to the socket to avoid the impaired port message.
Initially I solved it by wiggling the plug in the socket as I inserted it but then someone mentioned making sure the plug was square onto the socket and haven't had the issue since.... fingers crossed ?

 

[B61]

No. I frequently drive below 10% without a charging issue either from 1%. -Of course I charge immediately when reaching these low SOCs.

Your car is new, so your battery health is still 100%.

 

[B61]

I find I have to insert the charging plug dead square to the socket to avoid the impaired port message.
Initially I solved it by wiggling the plug in the socket as I inserted it but then someone mentioned making sure the plug was square onto the socket and haven't had the issue since.... fingers crossed ?

Thx. Never happened before and i do not recall that i plug it differently yesterday.
But i’ll be careful next time.

 

[Bognar67]

Your car is new, so your battery health is still 100%.

Well, the car run 12k km and 6 months old. According to the stats battery state of health around 90-92% at this stage. On the other hand we have ca. 9% battery reserve, they say most of it at the bottom.

 

[B61]

Well, the car run 12k km and 6 months old. According to the stats battery health of state around 90-92% at this stage. On the other hand we have ca. 9% battery reserve, they say most of it at the bottom.

After 6 months, SoH already dropped to 90-92%?
I haven't checked mine yet. Will ask when I'll change tyres in March.

 

[Bognar67]

After 6 months, SoH already dropped to 90-92%?
I haven't checked mine yet. Will ask when I'll change tyres in March.

See Taycanforum's statistics: https://www.taycanforum.com/forum/threads/baseline-for-hv-battery-soh-on-delivery.12815/

 

[AmineS]

Hi everyone, just had the crappy error message in RWD my2023. Do you know if this still reported as one could assume that they improved the electric doors ?

 

[W1NGE]

Hi everyone, just had the crappy error message in RWD my2023. Do you know if this still reported as one could assume that they improved the electric doors ?

Are you sure that the door didn't close while the EVSE was still attached? If so, power off, lock the car and reopen.

If not the you could have a charge port failure rather than a charge port door problem.

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