High Voltage Battery Recall EXPANDED - ARB6 & ARB7

[Vercingetorix]

Renault has been using a 48V system since 2017.
https://en.m.wikipedia.org/wiki/48-volt_electrical_system
https://www.motor1.com/features/704878/tesla-cybertruck-48-volts/
This drove some automakers to adopt 48-volt systems, but Abuelsamid explains that all use at least two DC-DC converters to run 12- and 5-volt electrical components. While an automaker may need 48 volts for, say, an integrated starter-generator or an active anti-roll bar, there isn’t a good enough reason to spend big money to replace or redesign electrical components that don’t have a large power draw. Going to 48 volts may enable smaller wiring, but there’s a practical limit to how small your wire can be in the first place. Plus, 48-volt systems require stronger connectors and shielding to reduce the chance of arcing. Forty-eight volts is also about the upper limit for an electrical system that doesn't require more stringent safety standards.

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[AhmedJ]

Just read this thread right as I paid to buy my Pre-approved Taycan 2023 4S from the Porsche Center in Kuwait an hour ago... risk of fire sounds too scary.

Is this recall for all Taycans 2020-2024 or only for some or is it still up in the air? Is it just preventative? I am not thinking of pulling back from the Taycan purchase

 

[Tooney]

Just read this thread right as I paid to buy my Pre-approved Taycan 2023 4S from the Porsche Center in Kuwait an hour ago... risk of fire sounds too scary.

Is this recall for all Taycans 2020-2024 or only for some or is it still up in the air? Is it just preventative? I am not thinking of pulling back from the Taycan purchase

ARB6 and ARB7 seem to apply to all US Taycans produced before April, 2024.
Read the details at this post.
It is a battery inspection and installation of battery diagnostic software.
If the battery inspection reveals problems, the battery will be repaired or replaced.

 

[AhmedJ]

ARB6 and ARB7 seem to apply to all US Taycans produced before April, 2024.
Read the details at this post.
It is a battery inspection and installation of battery diagnostic software.
If the battery inspection reveals problems, the battery will be repaired or replaced.

from what you are saying, once Porsche service center runs diagnostics on my car battery they can definitely find out if it has any problems that would require the recall to be done? If they find no issues when they run diagnostics on the car, then the car is safe to drive without worrying about short-circuit/risk of fire?

 

[Tooney]

from what you are saying, once Porsche service center runs diagnostics on my car battery they can definitely find out if it has any problems that would require the recall to be done? If they find no issues when they run diagnostics on the car, then the car is safe to drive without worrying about short-circuit/risk of fire?

The purpose of the on-board diagnostic software they will install as a part of the recall is to detect potential battery problems. If the software detects problems, then the car will be limited to 80% charging, rather than 100%. Plus the problem battery will be repaired or replaced.

All of this is part of the recall, whether or not a battery needs to be repaired/replaced.

 

[Rusty Griswald]

With all the battery issues and recalls, it would be better just to file lemon law case

 

[MarkR]

It seems that this is focused on the US (based on the recall only being discussed here as a US recall). Does anyone have any info on the potential for this to impact UK cars too (or any other market for that matter)? My car is going in for the brake recall in early Dec, I wonder if they would update my software too whilst it is in? Mine was produced in Oct 2023. Any insight would be appreciated.

 

[Boss Hogg]

It seems that this is focused on the US (based on the recall only being discussed here as a US recall). Does anyone have any info on the potential for this to impact UK cars too (or any other market for that matter)? My car is going in for the brake recall in early Dec, I wonder if they would update my software too whilst it is in? Mine was produced in Oct 2023. Any insight would be appreciated.

pretty sure this will be a global recall as it is safety related, looks like USA being prioritised, perhaps their regulator is pushing Porsche hardest

 

[MarkR]

pretty sure this will be a global recall as it is safety related, looks like USA being prioritised, perhaps their regulator is pushing Porsche hardest

Thanks for your feedback. I guess we'll find out soon enough.

 

[Scandinavian]

pretty sure this will be a global recall as it is safety related, looks like USA being prioritised, perhaps their regulator is pushing Porsche hardest

I asked my service advisor here in France, and he had never heard about these recalls at all.
’I am surprised how Porsche handle all of this. They do not seem to understand that in the Internet age news travel around the world in microseconds. Not by pigeon post.

I also agree with someone who said that US is much more for litigation and Porsche are trying to avoid this as much as possible.

BTW I still have not even been contacted about the brake recall!

 

[whitex]

I asked my service advisor here in France, and he had never heard about these recalls at all.
’I am surprised how Porsche handle all of this. They do not seem to understand that in the Internet age news travel around the world in microseconds. Not by pigeon post.

I also agree with someone who said that US is much more for litigation and Porsche are trying to avoid this as much as possible.

BTW I still have not even been contacted about the brake recall!

Perhaps Porsche France hired a bunch of laid back, current social media generation employees. You know, the kind who think "I woke up in a good mood, and I decided not to ruin it, so I'm calling out of work today - mental health day". Their self-care time shall not be disrupted by some silly brake lines or battery issues. They'll get to it eventually, probably, hopefully. Now, if the brakes had a politically incorrect name, they'd be on it right away, hosting large meetings to decide what to rename them to.

 

[logic]

I asked my service advisor here in France, and he had never heard about these recalls at all.
’I am surprised how Porsche handle all of this. They do not seem to understand that in the Internet age news travel around the world in microseconds. Not by pigeon post.

Haha, indeed, the community beats the official communication timeline time and time again. The lovely people at my Audi dealership are still convinced that these batteries are bulletproof (they haven’t had any bad experiences with them). You only have to spend 5 minutes on the forums to know that something's up.

 

[whitex]

Haha, indeed, the community beats the official communication timeline time and time again. The lovely people at my Audi dealership are still convinced that these batteries are bulletproof (they haven’t had any bad experiences with them). You only have to spend 5 minutes on the forums to know that something's up.

Most people at the dealership just work there. They don't spend their free time learning about the products they sell to the level that fans on the internet do. I'm not even talking about latest recalls, even options available to order. Most car salespeople I came across in my life were under-informed and/or misinformed about the products they sell, the latter often stemming from making up stuff due to being under-informed (a human tendency to fill in the blanks). But you know what, that seems to match most customers, which it turns out are happy to be ignorant about the products they buy. They don't actually care to validate anything their sales people told them, they are happy believing it. Most Taycan customers are not like people on this forum. They will be happy driving a Carrera White Taycan they believe is a PTS color, or believing their car has torque vectoring even if it doesn't, or believe their car has some ungodly high horsepower not even close to reality. Perhaps it's true and "ignorance is bliss"?

 

[Scandinavian]

I can agree with you about most sales persons being totally uninformed. A potential customer that has researched a bit on the internet, will be much more knowledgable.

However I find that my Service advisor is the opposite. He is a genuine ”car guy” and is very interested and knowledgable about the Porsche cars. All from Classics to the latest Macan. He has always been absolutely superb in gathering information when asked about something, but he has been genuinly kept in the dark by Porsche. At some occasions he has shared information that is not Divulged by Porsche France. I can only assume he has his own contacts somewhere at the mothership. Not surprisingly that he has that relationship, with all the obscure faults and niggles I have had in my car.

Unfortunately we do not have any Lemon Law here, and trying buy back at an early stage was stone walled.

 

[whitex]

I can agree with you about most sales persons being totally uninformed. A potential customer that has researched a bit on the internet, will be much more knowledgable.

However I find that my Service advisor is the opposite. He is a genuine ”car guy” and is very interested and knowledgable about the Porsche cars. All from Classics to the latest Macan. He has always been absolutely superb in gathering information when asked about something, but he has been genuinly kept in the dark by Porsche. At some occasions he has shared information that is not Divulged by Porsche France. I can only assume he has his own contacts somewhere at the mothership. Not surprisingly that he has that relationship, with all the obscure faults and niggles I have had in my car.

Unfortunately we do not have any Lemon Law here, and trying buy back at an early stage was stone walled.

You are not wrong. It is possible to find some rare informed people in the auto manufacturer's organization - in my experience they typically are in the service department - the people "down in the trenches". When I find them, I try to keep in touch with them. I also like sales people who simply admit they don't know, and then follow up, rather than make shit up. Interestingly enough, even official corporate staff touring the dealers giving seminars on the cars tend to be uninformed, and make shit up all the time. I remember going to a "Taycan owner's clinic" ran by PCNA employee touring dealerships - I found out nothing new about the car (and I didn't even own one yet, was still on waiting list), and heard some made up stuff from the guy too (it made sense in his head, so he repeated it as a fact, even though it wasn't true).

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