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[Leccy61]

Just put a 2 year warranty on my MY22 CT.

As we all know the purpose of these policies is to cover component failure as a result of a manufacturing defect rather than wear and tear. The High-voltage battery is listed along with the usual systems as being covered due to manufacturing defect.

However the list of common "Ageing and wear and tear items" has the usual consumables like wiper blades etc., which if they fail due to wear and tear will not be covered. "Batteries (incl. high-voltage batteries" is on this list.

Seems to me that while a manufacturing defect would be stuff like ARB6, wear and tear would mainly be age so I suspect the normal warranty wouldn't extend cover beyond the HV battery's own warranty.

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[Tooney]

Just put a 2 year warranty on my MY22 CT.

As we all know the purpose of these policies is to cover component failure as a result of a manufacturing defect rather than wear and tear. The High-voltage battery is listed along with the usual systems as being covered due to manufacturing defect.

However the list of common "Ageing and wear and tear items" has the usual consumables like wiper blades etc., which if they fail due to wear and tear will not be covered. "Batteries (incl. high-voltage batteries" is on this list.

Seems to me that while a manufacturing defect would be stuff like ARB6, wear and tear would mainly be age so I suspect the normal warranty wouldn't extend cover beyond the HV battery's own warranty.

From what I read, one reason an HV battery module would generate red electrical error and be replaced is if its voltage remains significantly lower than that of the other modules.

How would anyone prove the reason for such a replacement - and whether it was covered by this warranty, was "manufacturing defect" rather than "wear and tear"?

 

[D00notD00d]

I’ve attached an example of one UK warranty provider’s logic on wear and tear claims.This company follows the UK Motor Ombudsman’s warranty code of practice.
As warranty administrator, Porsche GB has not signed up to this code, only to the financial regulator’s code (I assume for insurance products).

Applying this logic to failure of an individual battery module seems reasonable.

Unless a goodwill settlement can be agreed, disputed wear and tear warranty claims would likely be for court resolution according to local statute.

Porsche dealers have invested millions in HV Battery Repair Centre resources. If Taycans and Macans are beyond economic repair after 8 years, they won’t see a return on their investment. I include Porsche GB in that - they have a monopoly on sales and repair in and around the M25 London circular.

Warranty coverage for all HV battery system ancillary components needs to be clarified.
It may that Porsche Approved isn’t the best option to insure a Porsche EV/PHEV

 

[Jasper4S]

Overall SoH covered for 8 years max. Failing modules / red circle of death extendable after 8 years. This is how the extended warranty was sold to me

 

[chun]

Overall SoH covered for 8 years max. Failing modules / red circle of death extendable after 8 years. This is how the extended warranty was sold to me

Unless you have it on a contract, I would doubt you got special treatment.

Let's not forget that dealers would lie just about anything, all to sell you something more/extra.

 

[Jasper4S]

Unless you have it on a contract, I would doubt you got special treatment.

Let's not forget that dealers would lie just about anything, all to sell you something more/extra.

This is the Netherlands. No bullshit stories or fancy talk here. We make a deal, I pay and then it is settled.

 

[Leccy61]

it does make sense @Jasper4S, extended warranty won’t cover 70% SoC threshold once the HV battery warranty expires as that will be regarded as wear and tear, but it should cover failed modules as a manufacturing defect. Like it.

 

[Dee]

I highly doubt you would get any warranty on an eight year old/160.000km battery.
That's just it's lifespan.
But don't worry, batteries are far more better than expected despite what Cris (CT14 Garage) finds in his troubled Taycans.
Remember, they are good batteries out there!
As far as I can see the most read-outs here are excellent! ??

 

[chun]

it does make sense @Jasper4S, extended warranty won’t cover 70% SoC threshold once the HV battery warranty expires as that will be regarded as wear and tear, but it should cover failed modules as a manufacturing defect. Like it.

It does make sense, I just don't see it reflected in my contract
And I don't see why Netherlands would be different than the rest of the world.

 

[Dee]

It does make sense, I just don't see it reflected in my contract
And I don't see why Netherlands would be different than the rest of the world.

In the Netherlands we have the consumer rights.
One should expect a certain lifespan of a product.
But that "certain"part is very vague of course...

 

[chun]

In the Netherlands we have the consumer rights.
One should expect a certain lifespan of a product.
But that "certain"part is very vague of course...

So does all of europe, and for that matter Switzerland also, which copies europe in everything 2 years later.

So, again, it makes sense, but I have yet to see a contract/porsche approved warranty document that says that it covers the HV battery in any way.

Mine only mentions it being a wear and tear item, and not being covered beyond it's 8 years of warranty.

Don't get me wrong, I hope you guys are right. But I wouldn't trust a mega corporation to do right be their customers, especially in times of financial struggle and instability - that is, without a contract written black on white.

 

[Sace]

Don't want to intrude on your privacy, but would it be possible to post a screenshot / picture of that part.

Current warranty also mentions HV battery, but that is is not covered beyond it's own warranty, the 8 years or 160.000 miles - they intentionally use not very clear wording, so it's easy to missunderstand that it's included.

So would very much like to compare the text with my existing one.

Thanks If you wish to not, that's also ok.

Sure - But it's in Danish I'll send you a message with a some details.

 

[chun]

Sure - But it's in Danish I'll send you a message with a some details.

Thanks for confirming; Indeed, seems the Danish approved warranty does include the high voltage battery.
My approved warranty considers the HV battery a wear and tear item, therefore not covered:

I would be curious what my dealer says about this, will ask asap. Why the difference, as this warranty is provided by Porsche Central, covering the whole world.

 

[Leccy61]

For reference, key pages from my few days old UK Porsche approved warranty. Batteries (including HV) listed as commonly subject to wear and tear in which case not covered, but high-voltage battery listed as covered for manufacturing defects.

 

[nocan]

For reference, key pages from my few days old UK Porsche approved warranty. Batteries (including HV) listed as commonly subject to wear and tear in which case not covered, but high-voltage battery listed as covered for manufacturing defects.

Well I think they'd be hard pushed to deny there hasn't been any issues with the batteries. But I guess proving defect vs wear and tear would be difficult, especailly when Porsche would be doing the investigations.

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