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Another Heater !

Bennachie

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Phone call has just come in and confirmd that my 75 mile replacement heater is faulty. All other aspects inspected/tested and found ok.
 

chun

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Sounds like every new updated version Porsche releases has a lower lifespan than the last version.

Waiting for the 50 miles lifespan updated heater version.
 

YJZ

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Poor form really that Porsche are just replacing a defective and poorly designed part with another defective and poorly designed part.
My 23 has had two replacement heaters so basically one a year, I want to go away on a road trip December this year, I’m fully expecting it to die mid trip
 

Scandinavian

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Poor form really that Porsche are just replacing a defective and poorly designed part with another defective and poorly designed part.
My 23 has had two replacement heaters so basically one a year, I want to go away on a road trip December this year, I’m fully expecting it to die mid trip
Yes one per year is my average as well. The car is going in tomorrow for 6 year service and check for 12 volt battery, plus all the navigation updates.

Service guys informed that there also was a flag in their system to change my heater!

Winter preparations for Taycan seem to be:

1. Filled antifreeze in washer fluid
2. Change to Winter Tyres
3. Book in for warranty change of cabin, battery heater!

Incredible that they can not sort out that heater unit. I have not heard about any other brand that has had so much problems with heaters.
 


whitex

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I've heard that Tesla model Y has had some problems with these as well, albeit, far less common/recurring.
The only problem that Tesla Model Y could have with an HV resistive heater is that Tesla never put one in.
 

chun

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The only problem that Tesla Model Y could have with an HV resistive heater is that Tesla never put one in.
Well then, whatever is responsible for heating in a Tesla, I have heard several cases of them breaking at my office alone, specifically on model y
 


rb33gl

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rb33gl; How long did you have to wait for the loaner?
I took it to Leicester (who aren't my usual OPC) as they could see me within about 3 weeks. The loan car was part of the booking
 

whitex

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Well then, whatever is responsible for heating in a Tesla, I have heard several cases of them breaking at my office alone, specifically on model y
IIRC Model Y has about a dozen sources if heat, including the motors (which can generate a lot of heat, even when stopped), heat-pump, they even scavenge the heat from the infotainment and auto-pilot computers, and the screens. There is a good series of videos on youtube (3 videos, about an hour each) where a guy describes the Tesla thermal management- it is very sophisticated, yet rather simple implementation (google “Tesla octopus valve”). Not sure what could have broken in your coworkers’ cars. I haven’t been tracking Model Y online forums.
 

Rik_CT4s

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Going for a World record.

Heater replaced 15 December............ Heater blowing cold air only; 9th January, 75 miles later.

Do I win a prize?
Yes you are a winner! Porsche gladly will offer you a complementary guaranteed future replacement for free!!!
 

whitex

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Yes you are a winner! Porsche gladly will offer you a complementary guaranteed future replacement for free!!!
I'd settle for equivalent or better Porsche loaner on day one, and a year of bumper to bumper warranty extension for each month the car spends in service.
 

JP_21

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Would the heater failure be covered if warranty has expired given it’s a known defective part? UK owner
 

Bennachie

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Two positives

1 Got a Toasty Taycan back

2 Gave back a Macan 4 EV

Macan disappointing compared with my previous Macan 4S in all areas. The EV PCM lauded by some, was in no real way superior to my experience in my TCT. Minor pluses were the more programmable nature of 'the tubes'.
Other than that? Meh.

It does seem to be more efficient about 25% in miles per kilowatt over a 15 mile route.
However, as many have said on here, 'do you buy/drive a Porsche for efficiency?'

Onward to the next heater - not. Yet a different part number. Allegedley, the warranty of the heater has been extended in UK by 12 months. Mean, as I think it is 24 months in USA.

The next chapter begins...
 

gamueller

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This whole heater business is hard to believe. Any hope of Porsche being as an viewed engineering-focused business is history. Some Porsche bean counting pinhead somewhere in the company has determined it's somehow financially better to lose customer trust and put customer cars in the shop, endlessly and for long periods of time, rather than fixing the root cause of the problem.
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