Voltaire
Well-Known Member
- First Name
- Geoff
- Joined
- Nov 21, 2024
- Threads
- 7
- Messages
- 89
- Reaction score
- 86
- Location
- NH, USA
- Vehicles
- 2025 Taycan 4S
- Thread starter
- #1
My MY25 Taycan started having intermittent problems with the charging port door on the passenger side 2 days after I brought it home from the dealer. This typically showed up as the door closing only halfway after unplugging the charging cable, then staying half open. I could cause it to recycle if I waited about 30s and triggered the door again, but it would just open fully and then close halfway again. Physically blocking the door as it started to close forced some kind of reset, after which the door would function normally until the next occurrence.
This got a little worse after the big firmware update for the J1.2 cars was performed, in December of last year. The dealer was hopeful that this would resolve the problem, but instead the behavior changed so that the door would stop halfway when opening instead of closing. The temporary "fix" of blocking the door's motion was no longer possible in this situation.
So back the car went for yet another visit, and this time the dealer had it for nearly 3 weeks, due mainly to a shortage of technicians who work on Taycans. This was also the third time the car had been in for the same problem, so it was not a great customer experience. However, they did actually fix the problem this time, and they also threw in some Porsche merchandise when I picked the car up by way of an apology for the long delay. Since other people have experienced this I thought I'd report the fix here. Hopefully this will help the next person to get this fixed more quickly.
The fix was to replace the charging port assembly, part 9J1-821-941-G, which looks like this, and costs about $900 if not covered by warranty:
Below is the technician's report. I've had the car back for about a month now, and I've had no further problems with the charging port door - I'm almost to the point where I trust it to just work now. The second part listed is a bolt for the passenger door, which surprisingly has to be removed while doing this repair in order to access the charging port.
This got a little worse after the big firmware update for the J1.2 cars was performed, in December of last year. The dealer was hopeful that this would resolve the problem, but instead the behavior changed so that the door would stop halfway when opening instead of closing. The temporary "fix" of blocking the door's motion was no longer possible in this situation.
So back the car went for yet another visit, and this time the dealer had it for nearly 3 weeks, due mainly to a shortage of technicians who work on Taycans. This was also the third time the car had been in for the same problem, so it was not a great customer experience. However, they did actually fix the problem this time, and they also threw in some Porsche merchandise when I picked the car up by way of an apology for the long delay. Since other people have experienced this I thought I'd report the fix here. Hopefully this will help the next person to get this fixed more quickly.
The fix was to replace the charging port assembly, part 9J1-821-941-G, which looks like this, and costs about $900 if not covered by warranty:
Below is the technician's report. I've had the car back for about a month now, and I've had no further problems with the charging port door - I'm almost to the point where I trust it to just work now. The second part listed is a bolt for the passenger door, which surprisingly has to be removed while doing this repair in order to access the charging port.
Sponsored
