Newbie Home Charging Issue (UK)

[Murph7355]

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HOWEVER: I have since discovered that I have lost the car's data signal to Porsche Connect so it is not possible to use any App functions and the App is not updated from the car via the Porsche server. I have tried fuses, PCM factory reset (so now can only operate as a guest user in the car) and the issue is further complicated by a windscreen replacement which happened after this (so I cannot be sure when the data signal was lost - or Porsche have not told me yet).
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Basic question, but do you still have a Connect services subscription?

Your car turned 3 last Nov and the services are only free for 3yrs.

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[clivep]

Basic question, but do you still have a Connect services subscription?

Your car turned 3 last Nov and the services are only free for 3yrs.

Yes valid to November 24. This is nothing to do with the Connect account which I can still see on the web (and which also think my car stopped sending data on 4th April).