It’s wild to me that it has to be a question for this type of preparation to be made. Fundamentally there is no care, courtesy or respect for people’s time or satisfaction, nor a semblance of logistical wherewithal in absence of this sorta thing. Is that a theme?
The TSB indicates improper (probably low) insulation resistance measurements are a sign of possible or actual leakage. It is likely that those values trigger the yellow/red warning lights. Hopefully those triggers are set high enough to avoid potential fires. The TSB says there have been no "thermal events" caused by these leaks.
Um, a replacement HV battery is probably $20k (at cost). The rate of failure of the vehicles subject to the recall is less than 3%. That is, 3% may have the defect, and not all of those will develop the failing condition. Stocking batteries for a low probability scenario is not .. smart (so as not to use a stronger word).
Lemon laws kick in in some states if the car is "in the shop" for more than certain amount of days. I can see people activating the lemon buyback if the car is undrivable for months, especially if used Taycan prices have dropped and it could mean a free upgrade from a 4S to Turbo S. It might not be that smart to let the repair time reach the lemon law thresholds due to not stocking the batteries.
Sure, but I'd expect this to be handled with regional warehouses. PCNA must have data on exactly how many of the VINs in scope were sold in the US, where (and also where they are likely to be registered now). It'd be fairly trivial to have the right number of batteries (minus one
) ordered/brought into the US, and distribute them geographically for optimal access. Dealerships are Porsche's customers, and this, to me, is a Porsche problem; don't make your customers pay for your own fuckups.
PCNA absolutely should have some in stock on a regional basis. Right now we are out our cars if they fail the test, the dealer is most likely out a loaner vehicle (for a month+ ?), and the dealer has to manage a customer who wants his car back. I agree with you that Porsche should be able to figure out a pretty decent approximation of the number of batteries required. It should be possible to avoid having our cars out of commission for more than a week if PCNA was at all interested in providing the level of customer service that they claim they do.Sure, but I'd expect this to be handled with regional warehouses. PCNA must have data on exactly how many of the VINs in scope were sold in the US, where (and also where are they likely to be registered now). It'd be fairly trivial to have the right number of batteries (minus one
Lol, I like your “it should be fairly trivial” assumption. There are a bunch of things which “should be fairly trivial” like sending emails about software update only after a VIN is actually ready to upgrade, and yet…Sure, but I'd expect this to be handled with regional warehouses. PCNA must have data on exactly how many of the VINs in scope were sold in the US, where (and also where they are likely to be registered now). It'd be fairly trivial to have the right number of batteries (minus one
Please share how long it actually will take to perform and the outcome (leak detected or not).
Will update tomorrow after I talk to my Service Advisor. I also need a PCM update, so I will see if he can break the timelines out for a better idea.
The test is the test, I don't think it has to do with the (momentary) geo of the car. That is, if the battery enclosure is failing a leakdown test it must be replaced. It's not a "moisture is present" test, (edit) that
I share your concern - we're pushing against winter here, and if the leakdown test fails I'll be without my car for who knows how long. But I don't think you will be in position to keep the car - the test may be destructive: if its seal is failing, the battery could be already compromised or the test itself exacerbates the failure. I don't see how Porsche could take on the risk of releasing a known-failed car back to you.
I had my HV Battery test and PCM update done two days ago. It passed with flying colors. The test took about 5 hours and the software reprogram took another 5 hours. I got the car back the next day all washed up and a swag bag of Porsche goodies as well.
My car was just in for a few days to fix something else. The PCM campaign was applied in the morning, I picked the car up at noon, so it doesn’t seem to be very time consuming.
