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EU/UK: Ongoing navigation issues

whitex

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The treatment in germany seems to differ widely. Some people are getting denied the campaign.
1779542410985-vr.webp


While others are getting letters about it, as if it's a recall:
1779542463933-rh.webp




Truly, consistent premium german car experience :D that comes after 9-10 months of the navigation being broken.

If it were a chinese brand doing this, it will be the end of the chinese auto industry, but since it's Porsache treating EV customers like used condoms, with 0 regards for their experience, then it's ok.

The fact that EU mandates phone makers to gurantee 5 years of software updates, but cars that have software that breaks and risks accidents have no such regulations/mandates is still baffling.
Honestly, I believe customers need to vote with their wallets. There is no truer democracy. I like my Taycan, but somewhat troubled with the amount of time it spends in service. So far my dealer (who didn't even sell me my Taycan because Porsche rationed allocations to make their exclusivity work) is taking care of the recalls and issues very well. That said, when it comes to swapping it out, which will likely involve buying 2 cars (his and hers, I like to keep our cars in the garage from the same manufacturer for easier self-maintenance), so far I'm thinking two Cayenne EV's, but will re-evaluate when it comes time to buy and will judge Porsche based on their then current offering and past history.
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frietzak

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This is just insane. I was told by my PC only selected vehicles will get the update as a test. They are not allowed to do it for everyone and they need approval from Germany.
 

chun

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This is just insane. I was told by my PC only selected vehicles will get the update as a test. They are not allowed to do it for everyone and they need approval from Germany.
As a test?

So as usual, the end customer is the testing platform?

Or is this not the final update?

This company is so far removed from the concept of proper software rollout and maintenance that is a bit pathetic… they seem to be 20 years behind

I guess the whole taycan was a test product anyway… might as well continue being a testing rat
 

Tarkuk

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I have my Tycan booked for the 1st July for the update
 

Argo

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Got my car back from the dealer today with 3892 installed and the WTG1 recall completed.
Maps seems more responsive, now able to select charging providers by name and sort them by charging capacity.
I still need to dig into the menus but things have definitely changed.
I have yet to try a real world charging plan but given the above I am cautiously optimistic.
 


Teo

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Hi everyone,
I also picked up the car today after the navigation software update, on the journey home about 30 kilometers everything was ok,
the navigation, as said by others, responds more quickly,
new filter icons for the charging selections by Power and by name,
the possibility of selecting “charging at home “ upon arrival is very interesting, which automatically reduces the minimum battery percentage at destination and therefore the number of stops.
On the pad in the charging section, there's now a bar that indicates the minimum charging level set in the profile (minimum meaning maximum, as per Porsche's genes). Unfortunately, it's not movable like on the J.2 or the Macan.
 

B61

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I have my Tycan booked for the 1st July for the update
I have appointment on June 03, but i don’t know what they are going to do with my J1.2 🤷‍♂️

@Teo : you have J1.1?
 

Teo

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I have appointment on June 03, but i don’t know what they are going to do with my J1.2 🤷‍♂️

@Teo : you have J1.1?
Yes , j1.1

It's a software update pending the new PC M software, which is the same for all models. The dealership technician reiterated this to me today, but he's also disheartened because he doesn't know when it will be available.
 


cityhpper

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Got my car back from the dealer today with 3892 installed and the WTG1 recall completed.
Maps seems more responsive, now able to select charging providers by name and sort them by charging capacity.
I still need to dig into the menus but things have definitely changed.
I have yet to try a real world charging plan but given the above I am cautiously optimistic.
While the car was in for a replacement of the left-side fan today, the PC agreed to perform the WTG1 update.
Happy with the new options that @Argo mentions, the PCM also feels a bit more snappy. Crossing fingers that it will behave well for our planned road trip down down the continent this summer.
 
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Jasper4S

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I have my car back with the update. First impression is nice, it feels snappier. The extra options seem nice. I also think the 'sync' bug on the lower middle screen is finally fixed.

Planning a route of 1000km+ is still pretty slow. The My Porsche app calculates the route in seconds, my car in minutes.
 

Duetto

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Since yesterday, I have had the WTG1 update installed on my car. However, compared to others, I notice that this option is missing:
Porsche Taycan EU/UK: Ongoing navigation issues Screenshot 2026-05-29 090547

In English, it likely reads: Home charging facility available.

Could colleagues who have already received the WTG1 update please check whether this item is present on your systems?

Thanks in advance,
Uli
 

barryrs

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It is easy to please Taycan owners these days after waiting for months! Seriously hope they can with a BIG f update any time soon.....
:CWL:

I was surprised to find it wasn’t already as Mercedes have had this in the app for 7 years!
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