may I ask why you replaced your windshield? I thought I saw micro bubbles I mine while positioned in a setting sun but it could have also been my imagination.....
Having run service teams before, it’s quite difficult to ensure everyone gets a notice and everyone reads it.
To be fair, the company I work for operates some stores and they don't get any advance notice of product launches (as far as I know!)...but that's slightly different than SW updates for existing products. I suppose on some level I can understand it, but I would still think these kinds of things would get blasted out to them as a release or some kind of weekly notes, and at least the next day they would know about it.
On the first day I got the car a rock chipped the right side of my windshield, but it survived. Last week, a bigger rock chipped the left side, and I thought we lucked out again but, as soon as we turned into a parking lot, it cracked half of the windshield. If anyone's interested, the windshield costs $1900, and $675 for calibration. On our 911, we got the insurance through Porsche and never used it. This time, I immediately turned down the insurance when offered and this happens...go figure.
It only happened to mine twice, so I wasn't going to bring it in just to get it fixed. But, since I had to bring it in for the windshield I thought I'd get it taken care of too, and I thought the dealer would have said "sure, we'll take care of it" instead of "no, we're not aware of that issue".
Since you are in the US, wouldn't your normal automotive insurance cover this? It has on my other cars in the past. Or is it that they don't cover the callibration or some other aspect of the repair?
Have them look up the NHTSA complaints…my dealer asked that I get the car off the road immediately. Click the link and scroll through the power train complains on the 2022 Taycans…it’s a real issue.
Thanks I was trying to look for this while on the call with them. I ended up finding the screenshot of the printout on how it was fixed someone posted.
