Porsche Reimbursement for a non-Porsche wall charger

[Warrior 6]

In response to the Porsche Stop Use memo for the supplied Porsche Wall Charger I purchased a plug in version Charge Point Charger and installed that as my replacement. I sent my purchase information to the Porsche reimbursement site on March 1st and received my reimbursement check today. Nice! BTW, the Charge Point does a super job, easy to use, well made and has a very nice cable.

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[LonePalmBJ]

I got my reimbursement check today too via FedEx. I purchased a J+ Booster portable on the day the rebate offer was announced. It's mountable, portable, and can be adapted to various voltages, amperages, and plug shapes. Click here for a link to the charger for anyone interested.

Brent

 

[Watchesandburgers]

(Somewhat patiently) Waiting for my check....

 

[Techwizard100]

In response to the Porsche Stop Use memo for the supplied Porsche Wall Charger I purchased a plug in version Charge Point Charger and installed that as my replacement. I sent my purchase information to the Porsche reimbursement site on March 1st and received my reimbursement check today. Nice! BTW, the Charge Point does a super job, easy to use, well made and has a very nice cable.

did you get any advance notice that your check was going to be mailed?

 

[Warrior 6]

did you get any advance notice that your check was going to be mailed?

Only that I had a FedEx package coming didn’t know what it was until it arrived, required a sugnature.

 

[philbur]

I went. ChargePoint as well. Really nice unit and the cable is really really nice. I need to process my paperwork, but have noting but trust that they will process and repay.

 

[Warrior 6]

Seems that Porsche wants it to work.

 

[DougFrisk]

In the letter from Porsche, they offered a service voucher if you don't need a replacement. Has anyone gone with that?

 

[hifi239]

In the letter from Porsche, they offered a service voucher if you don't need a replacement. Has anyone gone with that?

My reading of the letter is that you have to submit "Proof of purchase of 3rd party mobile charger" either way. The service voucher just arrives faster and by email, vs the check. I don't know if anyone has gotten the service voucher just by asking for it.

 

[IanG]

My reading of the letter is that you have to submit "Proof of purchase of 3rd party mobile charger" either way. The service voucher just arrives faster and by email, vs the check. I don't know if anyone has gotten the service voucher just by asking for it.

I first requested a service voucher without buying a new charger and they responded asking for a charger receipt. So I bought a Chargepoint and resubmitted asking for a reimbursement instead, which arrived last week.

 

[MAPC]

I emailed my ChargePoint receipt on March 4 so hopefully should see my $ soon.

Note- I had purchased the ChargePoint BEFORE the issue was noted by Porsche.....I had to use a non-Porsche charger to take advantage of my utility company's Time of Use rates (for some reason the Porsche Mobile Connect was not on their list of approved chargers).

I am hoping that they will cover it even though it was purchased in December.

 

[Randylip]

In response to the Porsche Stop Use memo for the supplied Porsche Wall Charger I purchased a plug in version Charge Point Charger and installed that as my replacement. I sent my purchase information to the Porsche reimbursement site on March 1st and received my reimbursement check today. Nice! BTW, the Charge Point does a super job, easy to use, well made and has a very nice cable.

I also bought a replacement charger, Juice Box, great product, absolutely no problems and fast charging. I sent my purchase on 2/21/24 and to date have not received my payment.

 

[SergeyIndy]

I just went to the dealer and was totally confused between the reimbursement for new charger vs. replacement of the cable. The reimbursement form states that the retail purchase of the car must fall between Dec 2023 and April 2024, mine was June 2023, so the reimbursement would not apply to me, then I asked about the cable replacement which should have the temp sensor, that one is not available and who knows if ever. I wonder if someone can clarify what can I do. I do not use anything that came in a case as I charge at home using hard wired EVSE but my only use of the provided charger 240V cable would be if I need to charge at a rental stay from a dryer outlet.

 

[EddieD]

I just went to the dealer and was totally confused between the reimbursement for new charger vs. replacement of the cable. The reimbursement form states that the retail purchase of the car must fall between Dec 2023 and April 2024, mine was June 2023, so the reimbursement would not apply to me, then I asked about the cable replacement which should have the temp sensor, that one is not available and who knows if ever. I wonder if someone can clarify what can I do. I do not use anything that came in a case as I charge at home using hard wired EVSE but my only use of the provided charger 240V cable would be if I need to charge at a rental stay from a dryer outlet.

I purchased my Taycan in April 2022. I just received my reimbursement check about 4 weeks after submitting info for Chargepoint Home Flex. I certainly think your car purchased in June 2023 should apply for reimbursement as well.

 

[SergeyIndy]

I purchased my Taycan in April 2022. I just received my reimbursement check about 4 weeks after submitting info for Chargepoint Home Flex. I certainly think your car purchased in June 2023 should apply for reimbursement as well.

I wonder if you can share a link to the form that you completed to apply for the reimbursement. The form that the dealer printed had those hard dates limitations.

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