Heating Failure

[Tooney]

That's good to know.

It also means if you don't hear anything then everything should be ok.

Got an email from a UK Porsche Centre, that Porsche Germany need to install a new heater in my car, as recent readings from the car suggest the passenger compartment heater will fail.

Interesting that Porsche can analyse the fault from readings but the analysis during the service didn’t reveal anything.

An article posted in the forum from Norway about Porsche's heater problem indicated that Porsche is combining use records captured from Taycans (distance driven, conditions, driving data) with known heater characteristics to try to predict timing of heater failures prior to actual failure. Per the article, the vehicle data being extracted is not heater faults, but driving conditions, etc.

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[ciaranob]

An article posted in the forum from Norway about Porsche's heater problem indicated that Porsche is combining use records captured from Taycans (distance driven, conditions, driving data) with known heater characteristics to try to predict timing of heater failures prior to actual failure. Per the article, the vehicle data being extracted is not heater faults, but driving conditions, etc.

Which prob means there is a bucket load of hot climate cars that underutilize the heater function that are driving with doomed parts - worse, parts that will ultimately fail out of warranty! I have an extended warranty but I prob need to ensure that a heater failure still covered.

 

[BMonte13]

I think I'm unfortunately late to this party. 2022 RWD now with 18K miles but heater/remote heating not working for a week now. AC works fine and car works fine. Can anyone confirm if the error in this pic means that I've joined the heater failure club? I'm due for my 2 year service soon anyway. 2 for 1. I still love this car.

 

[Pinballplanet]

Make sure they’ve done it before and fully understand the process. Mine is still in the shop since Weds and they appear to be stuck.

The dealer said their Taycan tech has replaced about 40 heaters and can probably do it in his sleep by now. My car was taken to the shop Monday and I'm supposed to be getting the car back this afternoon, so we'll see.

 

[Tooney]

I think I'm unfortunately late to this party. 2022 RWD now with 18K miles but heater/remote heating not working for a week now. AC works fine and car works fine. Can anyway confirm if the error in this pic means that I've joined the heater failure club? I'm due for my 2 year service soon anyway. 2 for 1. I still love this car.

Congrats. You are in the failed heater club.
Get your club badge from @whitex.

 

[Tooney]

Which prob means there is a bucket load of hot climate cars that underutilize the heater function that are driving with doomed parts - worse, parts that will ultimately fail out of warranty! I have an extended warranty but I prob need to ensure that a heater failure still covered.

Per the TSB if the manufacture date on the heater is prior to Feb 14, 2023, that heater will need to be replaced.

 

[BMonte13]

Congrats. You are in the failed heater club.
Get your club badge from @whitex.

 

[McgR]

Got an email from a UK Porsche Centre, that Porsche Germany need to install a new heater in my car, as recent readings from the car suggest the passenger compartment heater will fail.

Interesting that Porsche can analyse the fault from readings but the analysis during the service didn’t reveal anything.

My dealer told me about this a couple of weeks ago. But I didn’t believe him.

 

[Raphie]

Had the same this week, had no recall last week, this week heater failed and recall on chassis is known. So it seems there is telemetry on componenents. Mine is being replaced 22nd.
do they now have “rev 3” heaters that will survive? Or are they still fitting the same failing revisisons

 

[WattTurbo]

Which prob means there is a bucket load of hot climate cars that underutilize the heater function that are driving with doomed parts - worse, parts that will ultimately fail out of warranty! I have an extended warranty but I prob need to ensure that a heater failure still covered.

If you haven’t received an email from Porsche yet, I suspect you will soon as I got mine last week and am bringing it in next Monday. The heater works fine but might as well get it replaced since I need to bring it in for a wheel repair anyway.

 

[ciaranob]

If you haven’t received an email from Porsche yet, I suspect you will soon as I got mine last week and am bringing it in next Monday. The heater works fine but might as well get it replaced since I need to bring it in for a wheel repair anyway.

Interesting - def nothing received and no active recall on vin - we’ll see!

 

[Tooney]

Which prob means there is a bucket load of hot climate cars that underutilize the heater function that are driving with doomed parts - worse, parts that will ultimately fail out of warranty! I have an extended warranty but I prob need to ensure that a heater failure still covered.

From Porsche VSP Part 5 Exclusions From Coverage:

You did not know at time of your VSP purchase, so you are OK, unless VSP tries to invoke some other exclusion.

 

[BMonte13]

2022 RWD at 18k, heater failed last week, and just got this email today. Good times. Still love this car. Seriously.

 

[Tooney]

2022 RWD at 18k, heater failed last week, and just got this email today. Good times. Still love this car. Seriously.

Since the email says your replacement heater is available, hopefully the dealer won't tell you need to a wait a while to get the part.

 

[ciaranob]

2022 RWD at 18k, heater failed last week, and just got this email today. Good times. Still love this car. Seriously.

So basically Porsche is saying that any Taycan that uses the heater ‘frequently’ in cold weather is highly likely to have it fail I.e. we all have a faulty part that will ultimately fail but for those of us in climates with less freq use chances are it will fail out of warranty - that is seriously bogus to me. If a fundamentally flawed piece of equipment was installed in our cars from the factory, there should be a universal replacement campaign - period.

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